The trading hours of shops in Queensland are regulated by the Trading (Allowable Hours) Act 1990. Trading hours vary depending on the type of shop and its location. The Act distinguishes between exempt and non-exempt shops and sets allowable trading hours for different trading areas across Queensland.
The Role of the Commission
The Commission can:
For specific information regarding the allowable trading hours in Queensland, including public holidays, please contact the Industrial Relations Information Line on 07 3406 9999.
Exempt Shops
Exempt shops are generally small or specialised retail businesses. Most independent retail shops fall into this category, although limits may apply to staffing levels. Examples include service stations, butchers, chemists, florists, fruit and vegetable shops and shops at the international airport terminal. A full list of exempt shop types is set out in Schedule 1AA of the Act.
Furthermore, shops that are operating within a specified area for an event which has been declared by the Commission to be a "special event" may be, for the declared period, exempt shops and may trade at different times during the declared period.
Non-exempt shops
Non-exempt shops are generally larger retailers such as supermarkets and department stores (e.g. Coles, Woolworths, David Jones).
These shops must comply with prescribed trading hours, which vary depending on location and trading area classification. Trading hours may also be restricted by other legislation. For example, licensed premises must comply with the Liquor Act 1992 and the Wine Industry Act 1994.
Special trading hours also apply to both exempt and non-exempt shops in relation to public holidays, or "closed" days, such as Good Friday, Anzac Day, Labour Day and Christmas Day.
Trading areas are classified into Types 1, 2, 3 and 4 under the Act. The classification determines the core trading hours for non-exempt shops.
For example, in Type 1 areas (such as the area of New Farm of Inner City of Brisbane and the Gold Coast Coastal Tourist Area), non-exempt shops may generally trade within the following hours:
Hardware shops and shops selling motor vehicles and/or caravans have different allowable hours again, depending on their location. See sections 16D, 16E and 16EA of the Act for more information on the core trading hours in certain areas.
The definitions of certain trading areas have been extracted from the Trading (Allowable Hours) Act 1990, the 2017 Trading Hours Order [Repealed] and the Trading Hours - Non-exempt Shops Selling Motor Vehicles - State ("Car Yards Order") and is provided in this document for information purposes only - Definitions of Trading Areas.
The Commission may make trading area orders to:
Section 21 of the Act is generally used to set trading areas and hours. However, in urgent cases, such as a major weather event, it may also be used to temporarily allow extended trading hours.
When making a trading area order, the Commission must consider:
A special event declaration allows extended trading hours for a specified area and period.
Applications for a special event declaration are made in accordance with s 31A of the Act. When deciding whether to make a declaration, the Commission considers factors such as:
If the Commission decides to make a declaration, it is published on the website and specifies:
Recently declared special events are as follows:
The Commission can hear applications to enforce compliance with trading hours. Applications may be made by an industrial inspector, an industrial organisation, another organisation, or a local government.
The Commission may issue orders, including injunctions, to enforce compliance or prevent breaches of trading hours.
If the Industrial Registrar considers a trading area order no longer applicable or relevant, they may declare it obsolete.
Repealed 2017 Trading Hours Order and the repealed "Car Yards" Order
The 2017 Trading Hours Order [Repealed] and the order titled Trading Hours - Non-exempt Shops Selling Motor Vehicles - State ("Car Yards Order") [Repealed] were repealed as a result of the Trading (Allowable Hours) Amendment Act 2017. However, these orders require special mention as they are still relevant in terms of defining certain prescribed areas referenced in the Trading (Allowable Hours) Act 1990.
Repealed orders
The following Trading Hours Orders were repealed following the 31 August 2017 commencement of the Trading (Allowable Hours) Amendment Act 2017.
Please note, published decisions are available on the Supreme Court Library Queensland website.