Wireless Internet access
The Queensland Courts Public Safety Network Guest (PSNG) Wi-Fi service is provided as a free service for approved legal practitioners, media, individuals (such as self-represented litigants) and other court users who require access to a fast Internet connection while in court. The service is not available for use by the general public.
This service is available in courtrooms at 46 courthouses across Queensland.
How is the new PSNG Courts Wi-Fi different to the old Courts Wi-Fi?
The PSNG is a guest Wi-Fi service provided as part of the Public Safety Network. Free Internet is available to users and partners of the Department of Justice and Attorney-General, Queensland Corrective Services and Queensland Police. The new service is faster and more secure than the previous, ageing Courts Wi-Fi service.
A username and password is now required to access the Queensland Courts PSNG Wi-Fi service. Older free Wi-Fi installations suffer from overuse, resulting in low availability and low performance. User credentials restrict access to the new Courts Wi-Fi service to only those with a genuine requirement. Court users and partners can now access high speed, high availability Internet when attending court.
You cannot use the PSNG Wi-Fi to securely connect/tunnel back to your corporate network. The service is restricted to http and https only.
How do I connect to the Wi-Fi service?
You can request an account from the Self Service Portal.
Once you register, you will be sent an email including a username and password with instructions on how to connect. User guides for Apple, Android and Windows 7 are available for download via a link in your welcome email.
The free Courts PSNG Wi-Fi service is provided "as-is". It is the end user's responsibility to ensure laptops, tablets or other smart devices can connect to the service. If you intend to use the Courts Wi-Fi when court is sitting, then you should attend the particular courthouse well ahead of time to test the Wi-Fi service.
Technical support is not available, however if you need further help, setup guides are available for some of the more common operating systems.
Note: If you use Safari to access the internet on an Apple device, you must ensure you have private browsing turned off. Some versions of Windows 8 may not work with the Courts PSNG Wi-Fi service. The ability to VPN back to a private network is not available.