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Privacy and Security

Your privacy

As a Queensland Government agency, we are committed to protecting web users' privacy.

We understand that visitors and users of this website expect privacy in their transactions with us and for their information to be both secure and used only for the purposes for which it is provided as advised by us.

To satisfy this need, we are developing a privacy plan which will appear on this website. The plan is based on the 11 information privacy principles specified in Information Standard 42 - Information Privacy.

Information collected from website transactions

We will not collect any personal information, including your name, unless it is part of your email address.

Although cookies (programming that recognises you from previous visits) are not currently used on this site, they may be used in the future to verify transactions, such as lodging applications.

In the event of a cookie being created you will be made aware of this and the reason why.


Email from you will be treated as a public record and will be retained as required by the Libraries and Archives Act 1988.

Our Internet Service Provider monitors email traffic for system trouble shooting and maintenance purposes only. We will not add any details from your email to a mailing list. No attempt will be made to disclose your personal details to any parties outside the Registry, Court and Commission and the DEIR staff who service our website, unless permitted or required by law and the information privacy principles contained in Information Standard 42 - Information Privacy.


This site does not provide open access facilities for securely transmitting information across the Internet. You are advised that there can be risks with transmitting information across the Internet.

This site may contain links to other websites over which we have no influence regarding either content or compliance with privacy principles.

Access to your information

The Right to Information Act 2009 (the RTI Act) and the Information Privacy Act 2009 (the IP Act) give a right of access to information held by government (including documents held by the department), unless, on balance it would be contrary to the public interest to release the information.

You can download the application form (PDF, 57KB) and submit your application via post, fax or email or in person. Click here for our contact details.

It helps if you provide as much information as possible about the document you are seeking. If you know the title, subject matter, agency reference number, type of document or the date it was produced, please specify these details in your application.

If your application is for non-personal information, you will pay a $38 application fee and processing and access charges may apply.

You can also apply to amend your personal information (PDF, 91KB) under the IP Act if you believe the information is inaccurate, incomplete, out of date or misleading.


Enquiries may be directed by email.


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